Frequently Asked Questions
Browse the website, select your product, upload your artwork if required, and submit your order or quotation request.
We accept PNG, PDF, SVG, and AI files.
PNG files with transparent backgrounds are usually preferred for most custom printing.
Basic design assistance may be available depending on the project requirements.
Turnaround times depend on the product type, order quantity, and approval process.
Yes, discounts may apply for larger orders depending on quantities and products.
Yes, delivery options are available.
Yes collection may be arranged depending on location and order type.
Where applicable, artwork previews or approvals may be sent before production.
Customised and personalised products are generally non-returnable unless there is a manufacturing defect or printing error.
Payment methods will be confirmed during checkout or quotation approval.
A DTF gang sheet is a layout containing multiple designs printed together on one sheet for clothing transfers.
Only light garments (white is ideal), Mugs, Tumblers and products specifically treated for sublimation.
Artwork should be uploaded at the correct size and in high resolution for the best results.